This Privacy Policy explains how 4F Ranch (“we,” “our,” or “us”) collects, uses, stores, and protects information when you use the 4F Ranch mobile application and related website.
1. Information We Collect
Depending on how you use the app, we may collect information you enter or upload, including:
- Animal names, photos, descriptions, breed, size, weight, registration details, and care status.
- Training, grooming, hot walker, feeding, care, and activity log information.
- Documents, images, notes, and files attached to animal records.
- Schedule settings, blocked periods, task settings, and app preferences.
- Contact information if you email us for support.
2. Automatically Collected Information
The app may collect limited technical information such as device type, operating system version, app version, crash reports, diagnostics, and general usage information to help maintain and improve the app.
3. Photos, Camera, and Files
If you grant permission, the app may access your camera, photo library, or files so you can add animal photos, care documents, registration documents, health records, and activity log attachments.
4. How We Use Information
We use information to provide app functionality, save ranch and animal records, generate reports, improve reliability, respond to support requests, and maintain app security.
5. Data Sharing
We do not sell your personal information. We may share information with service providers that help operate the app, store data, process diagnostics, provide analytics, or support app functionality. We may also disclose information when required by law or to protect our rights and users.
6. Data Storage and Retention
We retain information for as long as needed to provide the app, comply with legal obligations, resolve disputes, and support legitimate business purposes. You may request deletion of your information by contacting us.
7. Data Security
We use reasonable safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction. No method of electronic storage or transmission is completely secure.
8. Your Choices
You may update or delete information inside the app where available. You may also change device permissions for camera, photos, files, and notifications through your device settings.
9. Children’s Privacy
The app is not intended for children under 13. We do not knowingly collect personal information from children under 13.
10. Third-Party Services
The app or website may rely on third-party services for hosting, diagnostics, analytics, storage, or related app functionality. Those providers may process information according to their own privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
12. Contact Us
For questions about this Privacy Policy or our data practices, contact us at info@4f-ranch.com.